Privacy Policy

We at Jellcat Market value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, jellcatmarket.com, or make a purchase from us.

Information We Collect
When you visit our site, we automatically receive your device’s internet protocol (IP) address to help us understand your browser and operating system.
When you make a purchase or attempt to purchase, we collect personal information you provide, such as your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Information
We use the information we collect to:

  • Fulfill and manage your orders, process payments, and arrange shipping.

  • Communicate with you about your order, our products, and promotional offers (if you have chosen to receive them).

  • Improve and optimize our website and services based on your interactions.

Payment Information
All payment transactions are processed through a secure payment gateway. We do not store your complete credit card information on our servers.

Information Sharing
We do not sell, trade, or rent your personal information to third parties. We only share information with trusted service providers (like shipping carriers and payment processors) strictly necessary to fulfill your order and operate our business. These partners are obligated to protect your data.

Data Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Your Choices
If you have subscribed to our marketing emails, you can unsubscribe at any time by clicking the link in the footer of any email. You may also contact us at [email protected] to access, correct, or delete any personal information we hold about you.

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

Contact Us
For more information about our privacy practices, or if you have questions, please contact us by email at [email protected].